Salesforce Certified Platform Administrator I (2026) Practice Test

What this exam covers

The **Salesforce Certified Platform Administrator** exam-prep course prepares candidates to demonstrate the knowledge and skills needed to maintain a Salesforce org, support end users, and configure the platform to meet common business requirements using current Salesforce features. The exam covers the following domains: - **Configuration and Setup** – company settings, UI configuration, user management, security controls, and the sharing model - **Object Manager and Lightning App Builder** – object architecture, relationships, fields, page layouts, and record types - **Sales and Marketing Applications** – sales process, opportunity tools, lead automation, and campaign management - **Service and Support Applications** – case management and case automation - **Productivity and Collaboration** – activities, **Chatter**, the Salesforce mobile app, and AppExchange - **Data and Analytics Management** – data import/maintenance, data validation, reports, and dashboards - **Automation** – automation tool selection, **Flow**, and approval processes - **Agentforce** – use cases, security, and maintaining prompts/instructions in **Agent Builder** Candidates should have a general knowledge of the features available to end users along with configuration options available to a Platform Administrator, and are recommended to have **6 or more months of hands-on experience** as a Salesforce Platform Administrator before attempting the exam.